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Talking Trade | workshops


Performing in front of an audience

Avoid ‘death by PowerPoint’


How to perform, deal with the anxiety and persuade.
Through a series of improvisations, facilitated discussions and delegate presentations, this two-day workshop helps you to make an impact.

We show you ways to impart information so the audience remembers.
It is no longer acceptable to simply present the facts. You need to deliver your messages in a way that demonstrates belief, conviction and passion.
This workshop gives you the skills and techniques to remove the fear, perform with confidence and create an impact with your audience.

The workshop is for a maximum of 8 delegates.

Price on application.

You and your brand

Stand out from your colleagues


Make your bosses feel that if they don’t promote you the business will lose out.

This is all about you and how you perform in your job: how you see your role and the work that you do. You need to perform in such a way that you make a difference, inspire colleagues and help transform your company.

This two-day workshop is about how to build your reputation and your personal brand.

Through a series of discussions, exercises, improvisations and simulated business meetings, you explore:

  • Brand You (your story)
  • Presence, posture and movement
  • Networking
  • What gets in the way/how to think differently

And you’ll practise delivering your story – why you – in a variety of situations.

This workshop is all about you – your personal values, your purpose. It complements the ‘Performing in front of an audience’ workshop which concentrates on the performance of an individual or a team presenting their business.

This workshop is for a maximum of 10 delegates.

Price on application.

Listening and questioning for customer facing roles.


Most people don’t listen to understand. They listen to respond. Listening and questioning for customer facing roles not just to hear what your customer is saying but to avoid being driven by your needs and not those of the customer.

How do you listen to what is being said rather than just hearing the words.
How do you then ask questions in a way that feels part of a natural engagement process.

Why is this so important?

By listening to your customer and asking questions with empathy and understanding, you will demonstrate you understand their issues, build that all important trust and be able to present your solution with confidence, knowing it will be relevant and will, therefore, resonate. Through a series of customer case study improvisations and related Forum Theatre discussions around active listening, surfacing information and handling the difficult conversation, this two day workshop will show you how to:

    • Listen to understand what is said to you and not just hear the words
    • Ask a wide range of questions in a conversational way
    • Surface information without asking a question
    • Use empathy in complex, challenging and emotional meetings with customers and work colleagues


This workshop is for a maximum of 10 delegates.

Price on application